Privacy Policy

1. Who we are

Scale Converge ("we", "us", "our") is an SEO and organic growth agency based in Delhi NCR, India. This policy applies to visitors of this website and to anyone who submits information through our contact forms.

2. Information we collect

• Information you give us: name, email address, phone number, website URL, and any message details you enter into our contact or audit-request forms.
• Automatically collected information: basic usage data such as pages visited, browser type, and device information, typically gathered through analytics tools.
• Cookies: small files that may be used to remember preferences and understand how visitors use the site.

3. How we use your information

• To respond to enquiries and provide the free SEO audit or services you request.
• To communicate with you about our services.
• To understand and improve how visitors use this website.
• To meet legal or regulatory obligations where applicable.

4. How we share information

We do not sell your personal information. We may share information with trusted service providers who help us run this website or deliver our services (for example, email or hosting providers), and only to the extent needed for that purpose.

5. Data retention

We keep the information you submit for as long as needed to respond to your enquiry or provide our services, and as required to meet legal, accounting, or reporting obligations.

6. Your choices and rights

You can ask us to access, correct, or delete the personal information we hold about you, and you can withdraw any consent you have given, at any time by writing to info@scaleconverge.com. If you are not satisfied with our response, you may raise a complaint with the Data Protection Board of India as provided under the Digital Personal Data Protection Act, 2023.

7. Cookies and similar technologies

When you first visit, we ask for your choice through a banner. You can accept all, reject non-essential technologies, or choose by category. Optional categories are off unless you switch them on. Optional tools are not loaded until you allow them.

• Necessary: a first-party cookie named sc_consent that remembers your privacy choice (the choice, date and consent version only; no name, email or phone). It is kept for up to 12 months.
• Analytics (only if you allow it): tools that show us how the site is used, such as Google Analytics or Microsoft Clarity.
• Advertising / Marketing (only if you allow it): tools that measure and support our advertising, such as Google Ads or Meta Pixel.

Change or withdraw your choice at any time: click Privacy Settings here or in the footer of any page, switch categories off, and save. We then stop the related tools and clear their cookies. You can also delete cookies through your browser settings; disabling the necessary cookie only means we will ask for your choice again.

Contacting us through WhatsApp, phone or email takes you to those services, which have their own privacy practices.

8. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect the most recent revision.

9. Contact us

If you have questions about this privacy policy, reach out at info@scaleconverge.com or through our contact page.